Posts Tagged ‘temporarily disable internet protection’

Problems sending large attachments from Outlook

Wednesday, May 27th, 2009

When I started my business, I purchased a brand new computer system with a Quad processor, 4 GB of RAM and 500 GB of storage as well as a wide screen Crystal Brite monitor. I wanted, to put it bluntly, a kick-ass operating system that would allow me to work with multiple design applications without losing speed, memory or crashing from over-exertion.

I also paid what I thought were considerable dollars for graphic design, web design and layout software as well as the latest full version of Microsoft Office. Now, bear in mind this was January 2008 and at that time, Windows Vista was the latest Windows operating system and I detested it vehemently, so I requested my computer be installed with XP Professional. The system also came pre-installed with anti-virus software. Great I thought. I was all set.

However, towards the end of last year, my “kick-ass computer” was already showing signs of not performing as well as I had hoped. Then early this year, shortly after my anti-virus software was renewed, I started experiencing numerous other issues, which I won’t go into here. The biggest annoyance that I endured for several weeks though was an issue with Microsoft Outlook 2007…

Emails with large attachments (around 2 MB) were getting stuck in my Outbox but were repeatedly being sent to the recipient.

Feel my pain or scroll down for the solution

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Disabling and re-activating your Trend Micro internet protection

Wednesday, May 27th, 2009

If you’re having problems sending large attachments from Outlook, you may need to temporarily disable your Trend Micro internet security.

Here’s how:

  1. Locate and right click your Trend Micro icon (usually found on the right hand side of the task bar)
  2. Click the “Protection Against Viruses and Spyware” option
  3. A pop-up will appear asking you how soon you want to automatically reactivate your protection. If necessary, change the time to the shortest time period available (15 minutes).
  4. Send your email.
  5. To reactivate your protection before the reactivation time, right click your Trend Micro icon, and click the “Protection Against Viruses and Spyware” option again.