Posts Tagged ‘Outlook’

Problems sending large attachments from Outlook

Wednesday, May 27th, 2009

When I started my business, I purchased a brand new computer system with a Quad processor, 4 GB of RAM and 500 GB of storage as well as a wide screen Crystal Brite monitor. I wanted, to put it bluntly, a kick-ass operating system that would allow me to work with multiple design applications without losing speed, memory or crashing from over-exertion.

I also paid what I thought were considerable dollars for graphic design, web design and layout software as well as the latest full version of Microsoft Office. Now, bear in mind this was January 2008 and at that time, Windows Vista was the latest Windows operating system and I detested it vehemently, so I requested my computer be installed with XP Professional. The system also came pre-installed with anti-virus software. Great I thought. I was all set.

However, towards the end of last year, my “kick-ass computer” was already showing signs of not performing as well as I had hoped. Then early this year, shortly after my anti-virus software was renewed, I started experiencing numerous other issues, which I won’t go into here. The biggest annoyance that I endured for several weeks though was an issue with Microsoft Outlook 2007…

Emails with large attachments (around 2 MB) were getting stuck in my Outbox but were repeatedly being sent to the recipient.

Feel my pain or scroll down for the solution

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How to change Outlook 2007’s Server Timeout Settings

Wednesday, May 27th, 2009

Having problems with emails getting stuck in your Outlook outbox but sending repeatedly?

Try changing Outlook’s Server Timeout Settings.

Don’t know how?

Can’t find the answer when you search Outlook’s help menu?

It’s strange but for some reason, when you search Outlook’s help menu for “Server Timeout Settings”, these instructions are nowhere to be found.

Thank goodness for the internet. I found some instructions online and was able to change my settings.

Here’s how:

  1. With Outlook open, click “Tools” followed by “Account Settings”
  2. If it’s not already displaying, click the “E-mail” tab to display the list of email accounts
  3. Double click the email account you wish to change or click the “Change” button to open the “change Email Account” window
  4. Click the “More Settings…” button
  5. Click the “Advanced” tab and, using the “Server Timeouts” slider, increase to 7 minutes or higher.
  6. Click OK, Next, and Finish.
  7. Repeat for each email account listed.